Our Commitment to Your Privacy
At Search Hype, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our services.
1. Introduction
Welcome to Search Hype ("we," "our," or "us"). We are a digital agency founded in 2023, providing software development, website development, digital marketing, video editing, app development, SEO services, UI/UX design, and branding solutions.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through forms, WhatsApp, or other communication channels.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
We collect several types of information from and about users of our services, including:
2.1 Personal Information You Provide
When you fill out contact forms, request consultations, or communicate with us, we may collect:
- Contact Details: Name, email address, phone number
- Business Information: Company name, project requirements, service interests
- Communication Data: Messages you send through our contact forms or WhatsApp
- Payment Information: When you engage our services, we collect payment details (processed securely through third-party payment processors)
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Usage Data: Pages visited, time spent, links clicked
- Device Information: IP address, browser type, operating system
- Cookies: We use cookies to enhance your experience (see Section 7)
WhatsApp Communications: When you contact us via WhatsApp, we collect your phone number and message content. These communications are subject to WhatsApp's privacy policy as well.
3. How We Use Your Information
We use the information we collect for various purposes, including:
| Purpose | Legal Basis |
|---|---|
| To respond to your inquiries and provide customer support | Legitimate interest / Contract |
| To provide and deliver our services (website development, software, marketing, etc.) | Contract performance |
| To process payments and manage your account | Contract performance |
| To send you project updates, quotes, and service-related communications | Legitimate interest |
| To improve our website and services based on your feedback | Legitimate interest |
| To send marketing communications (with your consent) | Consent |
| To comply with legal obligations | Legal obligation |
We will not use your personal information for purposes that are incompatible with those listed above without notifying you.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, including:
- Payment Processors: Razorpay, PayPal, UPI gateways
- Analytics Providers: Google Analytics
- Cloud Services: AWS, Firebase
- Communication Tools: WhatsApp, Slack, Zoom
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4.4 With Your Consent
We may share information for any other purpose disclosed to you and with your consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Strict access controls for our team members
- Secure Storage: Data stored on secure servers with firewall protection
- Regular Backups: Automated backups to prevent data loss
- Security Audits: Regular security assessments and updates
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Objection: Object to our processing of your information
- Restriction: Request restriction of processing
- Data Portability: Request transfer of your information to another service provider
- Withdraw Consent: Withdraw consent at any time where we rely on consent
To exercise these rights, please contact us at searchhype.com@gmail.com. We will respond within 30 days.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information.
7.1 Types of Cookies We Use
- Essential Cookies: Necessary for the website to function
- Analytical/Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences
- Targeting Cookies: Used to deliver relevant advertisements
7.2 Managing Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
8. Third-Party Links
Our website may contain links to third-party websites, including:
- Social media platforms (Facebook, Instagram, LinkedIn, YouTube)
- Payment processors (Razorpay, PayPal)
- Service providers (Google Maps, Unsplash)
We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any information.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to such transfers. We take appropriate safeguards to ensure your information remains protected.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Phone
+91 62039 12358Address
Karbala Tank Road, Ranchi
Jharkhand - 834001, India
© 2026 Search Hype. All rights reserved.